Returns & Refunds

Returns

Returns are generally only accepted for faulty, damaged, or incorrectly supplied goods.
Temperature-controlled items cannot normally be returned once delivered.
Unwanted goods cannot normally be returned.

Refunds

If goods are confirmed faulty or incorrect, Cosmed may issue a refund or replacement.

Return costs

If the supplier is at fault (e.g. incorrect or defective item), Cosmed typically covers the return or arranges collection.
If the customer wishes to return goods for other reasons, returns are usually not accepted, and if permitted, the customer would bear the return cost.

Conditions

Customers should inspect goods quickly (often within 24 hours) and report issues promptly.
Products must have been stored according to manufacturer guidance, particularly for temperature-sensitive aesthetic products, risk passes to the customer once delivery is accepted.

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Our Client Reviews

Comments from our previous medical professional trainees and clients.

    
 
 
       Posted on Google  
    Mairead Carey 
 16 October 2026
 
 
  The level of care and attention from the time you walk in  the door until you leave is second to none. What a fabulous first experience. Never felt like I was in anything but extremely capable hands.
  
 
      Posted on Google  
    Brid C 
 15 October 2026
 
 
  I recently completed my skin boosters and polynucleotide training with Agnes and Anna. Both trainers were so knowledgeable and explained everything so well. We had plenty of opportunity for hand on training on both days
  
 
      Posted on Google  
    Kevwe Marks 
 29 September 2026
 
 
  Such a great experience from start to finish, and I’m so glad I chose Cosmed for my Radiesse training. The training was really hands-on, informative and easy to follow, and I loved being able to ask questions throughout the day. There was more than enough opportunity for hands-on practical work, which I really valued, it allowed me to put everything we learned into practice.
  
 
      Posted on Google  
    Stephen Davin 
 17 September 2026
 
 
  Nice.  Cosy
  
 
      Posted on Google  
    Azza Mohamed 
 13 September 2026
 
 
  Great experience, comprehensive. Felt a lot more confident by the end of the training day. Will definitely come back for more courses
  
 
      Posted on Google  
    jay 
 8 September 2026
 
 
  This was a fantastic training. I highly recommend this to anyone wanting to learn about peptides.
  
 
      Posted on Google  
    Darshini Janisein 
 8 September 2026
 
 
  Ann was so good and clear in delivering her course. Practiced on a decent amount of patient and she thought us all the tips and tricks. Will definitely book another course.
  
 
      Posted on Google  
    Riikka Brennan 
 4 September 2026
 
 
  Great full day of training with skin boosters! Anna was a great mentor.
Many thanks